frequently asked questions

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Windowware Pro (WWP) is a web based software as a service (SaaS) for the window coverings industry. More specifically it provides unique selling, quoting and business management tools for those selling window blinds, draperies, shades, shutters, and other related items. It's everything you'll need to carry your business through the 21st century.

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Most programs out there claim to be designed for our industry, but once you dig deeper you find they are note much more than a pretty CRM with a "made for the blinds industry" title on top. The fact is, there are only a couple programs out there that do anything remotely close to what ours does.

If you are looking for a program that will do ALL of your quoting, for ALL brands and ANY product type then the choice is clear. It's Windowware Pro.

Windowware Pro offers the only cloud-based solution with an extremely robust Products Configurator. What is a Products Configurator you may ask? Well, it's the heart of our system. And if you are wanting to generate quotes and orders in the customers home then it's an absolute necessity. It does all the calculations on the back end so you can be sure that ALL product and option prices are figured correctly. Calculating an accurate price demands structures that may include: grid-based pricing, single line pricing, width based, height based, flat list, flat net, percent based, square inch based, square foot based, add for shutter frames, divide overall sizes by two or three, sub option grids, by yardage, number of panels, etc.

Building a system to accomodate just one manufacturer or pricing structure would have been simple. But we wanted to create an unrestricted system that allows dealers to build their businesses the way they want. And that meant having to address all the complexities of various pricing options.

If you've been looking at ANY other software solution, be sure to specifically ask if their program can do what ours can above. It's a very important question because 99% of the other programs don't. And if it can't, then it's back to hand quoting from price grids with a calculator.

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An important question many overlook when making software decisions. Joe Mehm, WWP's Founder and President, has been a part of the window coverings industry for over 32 years. Having created and established multiple local retail operations during his first 13 years in the industry, he is also responsible for some of the top Internet based window coverings sites such as BlindsWholesale.com and Blinds.com. With over two decades creating exceptionally detail orientated software and possessing an intimate knowledge of the retail side of the business, it would be difficult to find anyone more qualified to produce such a service.

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Less than the cost of one ordering mistake per month. See specific pricing here: View Price Plans.

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Absolutely not! You only pay one initial setup fee and then your monthly package fee which includes everything!

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The industry's most comprehensive product estimator, appointment scheduler, contact manager, along with many additional business management tools. Unlimited tech support by phone and email, all software upgrades, new tools, and features added on a regular basis are also included.

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Currently our technology provides you with hundreds of products from over 40 different vendors/manufacturers. Private label products, exclusive to you, can be added as needed.

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Let's be honest, today's consumer has become more sophisticated than ever. And, competition has grown tougher than ever. Utilizing the power of our field estimating tool to instantly calculate products and price comparisons can only instill greater confidence of your capabilities to your prospective customers. Imagine the contrast as they watch your competitor struggle with pad, pencil and price books.

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Any Tablet PC works best, but you can also use a Netbook, Smart Phone, or Laptop with a data plan. WWP runs on everything, including a Mac. That's it! No special equipment required.

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Not with our Pro or Enterprise Plans. Another great feature setting us apart from the competition. An UNLIMITED number of users (all with their own user-level logins) can run WWP, once again, on ANY device. Only our economical Lite Plan is limited to one user.

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Yes, to use our system you will need some sort of data plan. It can be a data plan on your tablet, smart phone or you can simply share your phones mobile hotspot with any Wi-Fi enabled tablet. Also, if you find yourself in an area with limited access to the Internet you can download our free measure sheet app. Currently available for ipad only, once a measure sheet is saved it can easily be synchronized to your online account once you reach an area of coverage. Just complete your quote and send it to your customer.

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Mentioned earlier. Windowware Pro is a cloud-based software program, also known as SaaS (Software as a Service). While functioning like an app, WWP possesses the extremely important ability to accept new product and feature updates immediately. You'll never have to wait again for stale updates being sent to your office.

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Yes. Recently completed API's handle that integration. Updates will soon be available with more details on how it works.

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Another reason our software is favored over the others. With a cloud-based system like ours you'll NEVER wait for an update disc or download to be sent. All product updates and software improvements are available the moment they're added, sometimes daily. Not once every 6-12 months.

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Absolutely. Today, about 98% of your customers have an email address and can receive a copy of their quote or order while you're still on site. The ability to print to any nearby wireless printer is also available.

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Immediately. Without limits on logins, once a sales rep has the entered window sizes, they can call you for assistance when necessary. Simply log in to view the measure sheet and/or quote and order. From anywhere, at any time.

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Yes. This level of customization frequently requires some additional tweaking to meet your exclusive needs however. Just let us know so we can schedule a time to discuss those needs.

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Yes, our system allows you to offer any type of product or service. You will possess the ability to manually enter any type product or service, so ALL items you offer can be included in one combined quote/order.

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None! Quote as many products on as many lines as you wish. For example, if the first line item on a quote is for a dining room window, and the customer wants a cellular shade, with drapery side panels, with a soft treatment cornice above... No Problem. Simply add all three to that line and it will total them all.

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Currently an auto generated order form that's brand / product specific can be emailed to each vendor with a single click. Future enhancements include features such as EDI, allowing orders to be sent directly into each vendor's system.

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Yes. QB Online only at this time. Contact us for more details about ongoing improvements to this integration.

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Yes. We offer our software to dealers and select manufacturers in a few other Countries and if you are looking for a solution for your area simply fill out the request info form on the contact page and provide some details about your needs and someone will get back to you.

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WWP is naturally intuitive. We also offer training tutorials. Shortly an extensive and comprehensive library of tutorials will be available. We are also here to help with your needs at any time.

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We have 3 different departments: Products, Sales, Technology/Service. All departments are available by phone or email without limit as to the number of calls or emails - EVER. Our goal is to make every single dealer 100% satisfied with our software, no matter how much time it may take.

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The whole signup process take less than one hour from the time we gather your company information and receive your payment.

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Excellent question and the honest answer is, "It depends on you." Most dealers can activate a handful of products, add company info, configure a few other settings, add their local sales tax info and start creating quotes and orders within just a few hours. Others may take a few days to set up. And should you have numerous sales staffers, installers, office personnel, etc., it will take some extra time to configure their unique logins, user levels, and so forth. Also, the greater your product range of products/brands, the more time it will take to configure them properly.

"Just keeping it real."

But, upon completion... You will find it couldn't be any simpler once you're on site, breezing through quotes and orders in no time at all. And, Closing More Deals!

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We're excited to hear that. Sign up can be accomplished in one of two ways. Either CLICK HERE and sign up online or call our sales department at 904-770-5665 and we'll sign you up over the phone.

Windowware Pro... "For Dealers - By Dealers"

Sales: 904-770-5665